CRM Implementation

CRM or Customer Relationship Management is a foundation software that helps you keep track of your relationships between you and your prospects & customers. It keeps track of your communications, conversations, transactions and feedback.

eLaunchers.com is your outsourced database administrator helping you implement, install, customize, use, administer and manage your CRM software, the landing pages & web applications connected to your CRM software and overall cleanliness of your data.

There are several off the shelf software applications on the market. Some are desktop applications like Microsoft Outlook BCM, Act, Goldmine etc. and other, more robust applications re in the cloud. The cloud based applications are usually hosted by the software company, however some cloud based applications allow you to host your application on your own servers.

Our preference is to help you migrate to a cloud based software that is hosted by the software company. There are several applications on the market that we prefer to work with. These include Microsoft Dynamics, Salesforce.Com, Infusionsoft.Com, Sugar CRM, vTiger & Zoho.

There are other software applications on the market and we have worked with other applications, but these are our preferred applications.

We carefully evaluate your business conditions, your short term goals, your long range plans, the dynamics of your enterprise (your humans, your applications, your appliances, your processes) and give our professional opinion on which application is most suitable for you.

We claim to be a platform agnostic company. We can be your outsourced database administration company no matter what software and platform you choose to use. Our team of professional programmers have experience in working with many API gateway in many languages including PhP, AsP, Oracle, Progress, MySQL, MSSQL and Sybase.

We can push/pull data in almost any application that is open to data transition. For closed/locked system we can set up Trojans or periodic data tables in pre-negotiated record layout or data structure.